Refund & Return policy

Effective Date: 12-03-2025

At BeautyCraze.in, we strive to ensure customer satisfaction. Please review our refund and return policy before making a purchase.

1. Refund Eligibility

• Refunds are applicable only on dresses that are damaged or defective upon delivery.
• No refunds or returns will be accepted for beauty care, home care, fashion accessories, or jewelry items.
• To qualify for a refund, you must report the issue within 48 hours of receiving the dress.

2. Return Process

1. Report the Issue: Contact our customer support at [Your Email/Phone] within 48 hours of delivery.
2. Provide Proof: Share clear images/videos of the damaged or defective dress.
3. Approval & Return: Once verified, we will provide return instructions. The item must be returned in its original packaging with tags.
4. Refund Process: Upon receiving and inspecting the returned item, we will process the refund within 7-10 business days to your original payment method.

3. Conditions for Return

• The item must be unused, unwashed, and in its original condition with tags and packaging intact.
• Returns will not be accepted for wrong size selection or change of mind.

4. Non-Refundable Items

• Beauty care, home care, jewelry, and fashion accessories.
• Items damaged due to misuse, washing, or improper handling.

5. Contact Us

For refund requests, email us at beautycraze@gmail.com or call 8072897988.

Thank you for shopping with BeautyCraze.in!